Frequently Asked Questions

What is Free Range? 
Free-range products come from animals that have had open access to outdoor areas and are raised in humane, natural environments. This ensures a higher quality of life and, as a result, healthier products for your pets.

What is Organic?
Organic products are made without the use of artificial chemicals, pesticides, or antibiotics, ensuring a more natural and healthier food choice for your pet. Our organic options provide peace of mind about what you’re feeding your furry friends.

What steps are taken to ensure high-quality Animal Welfare?
We work closely with suppliers who adhere to strict animal welfare standards. This includes providing animals with adequate space, natural diets, and humane treatment throughout their lives.

Where is your store located?
You can find us at Eumundi Meats 4/59 Rene St, Noosaville QLD 4566. (Located inside Belmondos). Our store is easily accessible for local customers, and we’re always happy to meet pet owners in person.

What are your store trading hours?
Our store operates from:
Monday - Friday 7am-5.30pm
Saturday & Sunday  7am - 2pm 

Feel free to visit during these hours to browse our range and get advice on the best products for your pet’s needs.

Is Bella & Boots affiliated with Eumundi Meats?
Yes, we believe pets deserve the best, so all our pet food is human grade from the same great suppliers at Eumundi Meats. 

How much raw food should I feed my pet?
The amount of raw food depends on your pet's weight, age, and activity level. Typically, pets should eat about 2-3% of their body weight in raw food daily. Please see our portion guide for more information.

Do you have free delivery?
Yes we offer free delivery over $100

How can I change my subscription?
You can edit, change or pause your subscription at any time. Just log in here

 

What areas do you deliver to?
We deliver to almost of all Brisbane, Gold Coast and Sunshine Coast. If you’re outside these regions, contact us, and we’ll see if we can accommodate your request.